Allstate Started Hiring Experienced Candidates
| * Role: | Associate |
| * Salary: | 3-5LPA(Expected) |
| * Location: | Pune Hybrid |
| * Experience: | 1-1.5 Years |
| * Education | BE/B-Tech/Bachelor’s Degree |
About Allstate
Allstate Off-Campus Drive 2024 Hiring Experienced Candidates for Associate.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Allstate Off-Campus Drive 2024 Hiring Experienced Candidates for Associate
The detailed eligibility Criteria and application process are mentioned below.
Job Description
This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions.
Key Responsibilities
• Inputs and tracks into the appropriate databases.
• Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool.
• Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates as warranted
• Working knowledge of insurance policies and related processes and procedures.
• Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable).
• Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation.
• Ensure facilitation of first call resolution and customer satisfaction on all transactions handled.
• Resolve routine, complex, and unique questions/issues.
Education
• Bachelor’s Degree
Experience
• 1-1.5 years experience (Preferred)
Supervisory Responsibilities
• This job does not have supervisory duties.
Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Primary Skills
Consumer Protection, Customer Centricity, Customer Data Management, Digital Literacy, Inclusive Leadership, Learning Agility, Performance Management (PM), Relationship Building, Results-Oriented, Stakeholder Relationship Management
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How to Apply For Company Jobs 2024 – (Please Apply before the Expire date of the link)
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